Customer Testimonials
Jackson is very patient to explain the details of the purchase agreement and help up to pick the car we needed. This is the second car we bought from him.
The salesman was very informative and thorough about the car that I purchased. Very professional. 4th Car through him. I recommend him 150 percent.
Steve & Samantha were great to work with on our first Subaru purchase. I haven't had to deal with the service dept yet, so we will see how that goes.
Star Subaru was the best experience I could have hoped for! Kate was transparent from day one and the entire staff made me feel confident in my decision to lease a vehicle. Thanks Star Subaru!
I liked Steve, who sold me the car. Star was the second dealership I visited. The first one was a sleazy organization. Refused to tell me how much they would give me for my trade-in. "Oh, well, it is based on a bunch of factors, and when it is time for you to sign, then we will let you know." Good-bye to them. Star operated differently. I did not feel as if they were hiding anything.
Steve has been a great dealer to work with. Has helped me get into several great cars with great lease deals. I’ve been very happy with the service department and they’ve been able to keep all my cars running like new. I’d recommend Star to anyone looking for a great car at a reasonable price.
Star Subaru provided an excellent buying experience. Katie Macedonio from sales was terrific to work with. She worked with us and got us a beautiful care with all the options we wanted. It was a pleasure to work with her. This is our 3rd Subaru and our 2nd from Star. I would recommend them.
They provided excellent service!!! Price is good, service is good . I will highly recommend this place for friends
Kate was amazing! Made the whole process easy & quick. She took care of everything including transfer of insurance and physically changing the license plate herself in freezing temperature.
The customer service was excellent and amazing. I highly recommend this dealership to any one.
Special thanks to Michael Decosimo, the business manager at Star Subaru. He handled everything very efficiently, and the approval process was quick. Everything was customer-focused, making the entire car-buying experience smooth and seamless for us. We highly recommend Michael and will be introducing our relatives and friends to Star Subaru to purchase their new cars. Thank you!
I like my new car, driving it is very smooth. Will recommend it to friends & families.
Mario Aetonu is a true asset to your organization. He is incredibly knowledgeable and professional. I already told my neighbor and one of my colleagues that they need to see Mario when considering purchasing a new Subaru. I have been working in corporate America for close to 40 years, Mario would be great at managing other sales representatives
I recently leased an Outback from Star Subaru, and the experience was awesome. Kate Macedonio is a very knowledgeable and courteous salesperson. She answered my questions, and gave clear and accurate details on the car and the leasing process. The finance manager Mike was awesome, also. He patiently answered my questions and made the process quick and easy. I will definitely recommend Star Subaru to anyone looking for a great car buying opportunity.
Jackson was helpful and courteous. He listened to our questions and actually answered them. He did not try to push us into a sale
The salesperson Jackson Yuen is friendly. He is also very helpful ,detail oriented and knowledgeable.
We just purchased a 2025 outback from Star Subaru. We were extremely happy with every step of our experience. Our Salesman Demetri was exceptionally helpful and informative. He made us feel comfortable and not pressured in finding the right car for us. The Finance manager Mike also was good to work with as we were able to get our desired interest rate as well as a very reasonable price on a transferable extended warranty. I was more than comfortable with the numbers , especially knowing that I was getting a quality made, safe family vehicle!
I went to a couple of dealers and they all had added extra fees from the internet price. Jackson was honest, thorough and wonderful to work with. Will recommend my friends and come again in the future.
Mario was excellent in from start to finish. He even installed the roof rack for us. His professionalism was stellar!
This is the fifth time I purchased my Subaru at Star Subaru. Each and every experience was wonderful This year I had Kate as my sales person. She was attentive and thorough and a pleasure to work with Mike was also absolutely fantastic I highly recommend Star Subaru
I’ve been using Star Subaru the past 15 years and I have nothing but great things to say about the service. It’s always been a very smooth, pleasant experience
I recently leased a Crosstrek Sport from Star Subaru, and the experience was top-notch. Yong was an outstanding salesman, knowledgeable and patient. Sales Manager Zachary ensured everything ran smoothly, and Finance Manager Mike made the financials clear and fair. The process was quick, professional, and hassle-free. Highly recommend Star Subaru for a stellar car buying experience. Five stars!
Service is great, and Jackson is a wonderful well informed and pleasant to speak and work with
Taesharra is very knowledgeable and professional. When I walked into the dealer, I was not sure exactly what model and trim levels I wanted to have in the vehicle. Tae made everything easy for me. Mike is a seasoned professional. and he handled the rest of the process exceptionally well. Herbert G
The salesman Mario Aetonu was very knowledgeable and helpful. He answered all of my questions with an explanation that was easy to understand.
Samantha was WONDERFUL. Knowledgeable, professional and a pleasure to work with. Highly recommend her to anyone looking for a car
Samantha was a pleasure to work with. Her professionalism was excellent. She was also courteous and very knowledgeable. Made leasing this car hassle free. Recommend her highly to anyone looking for a new car!!
We had a great leasing experience provided by a great sales team. i would recommend them.
Excellent excellent excellent excellent excellent excellent very very good very very good excellent excellent excellent
Wonderful service will definitely recommend friends and family to Subaru Will come back soon Love Subaru car
This is our first time buying a car and it was a great experience! The service was very good and the explanation of the car was very clear
Salesman was very knowledgeable and answered all my questions. I turned in my lease signed up for a new lease exchanged cars and was in and out in 1 and a half hour.
This is my 7th Subaru that I have gotten from this dealership. I am extremely satisfied with their customer service.
Dealership small which I like .Good location.Dealers not annoying gives you time to look at the card.Steve was my dealer.He is very professional and funny all process he made very smooth .Management must give him a rise.
This was my third Crosstrek that I've leased from Star Subaru. We've worked with Jackson Yuen each time. He is respectful and honest and we have recommended him to our friends who are interested in a Subaru.
Mario was super helpful and helped me understand all aspects of the deal and workings of the vehicle etc. he answered all my questions patiently and eagerly.
Mr. Aetonu listened carefully to my budget and preferences for a car with patience and consideration. After 8 different dealership shops, Mr. Aetonu was best in wanting to find a car that would suit my needs. Thanks to Mr. Aetonu. I would definitely recommend him to my friends and family that are also in search for a car.
I went to Star Subaru in Bayside and was helped by salesman Young. He was very helpful and nice. I purchased a 2024 Impreza and dealt with Michael the financial advisor. He was also extremely helpful and nice. I would highly recommend them both.
Yong explain everything from start to beginning. It was a simple and smooth transaction. This is the second car I purchase from this dealer.
My salesperson, Kate, was very thorough and patient while helping me with the process. Great job!
Excellent dealership, …..this is the third car that I have bought from them …also would like thank Legend Brokerage …
The process of buying my Forester was very efficient. Dimitry was very helpful and made us feel at ease. I would recommend STAR Subaru to all my friends. I enjoy driving my new Forester and feel very safe.
The process of turning in my previous Outback for the new model was seamless and uneventful. Everyone that I delt with was terrific.
Samantha at Star Subaru is a top-notch professional! Her extensive knowledge made this a pleasant transaction from start to finish. She went above and beyond to make our experience special as we had not leased a new vehicle for quite some time. If you are in the market for a new vehicle, I highly recommend Samantha - you will not be disappointed!
Mario is nice and kindly man. He is good. Thank you. Mario was very kind and helped me buy a car. He is a good friend.
Amazing staff all around, especially Mario, couldn’t be happier. Very professional and helpful throughout
Mario was helpful, knowledgeable, very kind and calming as this was the first time I had purchased a new car. He made me feel at ease and most of all no pressure. He was always ready to answer any questions and explain everything. He spent time with me and made the process smooth and kept me calm. I would recommend Mario to anyone interested in Subaru. Very kind and personable the real deal.
I returned to Star Subaru based on an email explaining the Trade Up Advantage program. Tae H. patiently explained all options and my interactions with her along with Steve on my first visit to the dealership late October 2024 enabled me to proceed with leasing the 2024 Crosstrek on November 8th. I was very pleased with the outcome.
Wonderful and smart salesman and assistant (Tae) and financial manager. Love my new Subaru. Thanks
Steve is always so helpful, his customer service skills are irreplaceable. This is my third vehicle from star. I will follow Steve wherever he goes!
Steve Sze was very helpful and very calming. He made the whole process very easy and we appreciate his attention to detail
Have been dealing with this dealership and Mario for many years. Have always come away with a fair deal.
Mario is a very thoughtful Subaru employee. He really makes the costumer feel at ease with his knowledge and no pressure salesman approach. Mario is knowledgeable and does his best to facilitate a smooth and hassle free purchase or lease into a Subaru vehicle. Mario has helped me personally in leasing 4 cars and recently 2 cars with my father in-law.
Employees at Star Subaru were thoroughly helpful & professional. Kate, Tay, Finance MIke & the receptionist ( I apologize for not knowing her name )deserve special recognition for their commitment to great customer service. Star Subaru should be very proud of these employees.
Samantha was incredibly knowledgeable. Very much appreciated her going at our pace as we thought it through, no pressure/hard sell. I would highly recommend her to anyone looking to purchase a car.
Yong is very friendly and answered all questions, very professional. Would recommend to friends with interest to purchase car.
extremely smooth process, this is my 4th Subaru from this office. if i wasn't completely happy, i wouldn't keep going back.... great people. very efficient. Demetri has been my sales guy for 3 vehicles now, have nothing but good things to say about him
Truly happy with my experience with Steve Sze at Star Subaru. He is experienced, knowledgeable, quick with figures, professional and straight-forward. Compared to other dealerships, his skills stand out and it was a pleasure to work with him. The entire team at Star Subaru was helpful and accommodating; the receptionist is very courteous and friendly. They also offer benefits such as a follow-up tutorial on the car's service. I would definitely recommend using this dealership.
Samantha was very informative throughout the process. Mike was also helpful in make g this purchase. Will bring in more friends and family in the future.
Yong Chen is a professional and very knowledgeable salesperson who's helping us to purchasing a new vehicle from Star Subaru! We will recommend our friends to go there!!
Friendly staff. They helped me find the car I've wanted. The process was fast!
GREAT DEALERSHIP BEEN A CUSTOMER FOR OVER 12 YEARS GREAT SALES AND SERVICE NON BETTER
This dealer is very professional and transparency than others that I have visited before. Price is reasonable.
I was pleased that they made me test drive a couple of vehicles. I liked the way the ascent felt and I decided to buy it.
There was good detail and communication and got all the specs we wanted for a decent price
I wanted a Crosstek. Traded in my Forester. I think they were pretty fair with the trade in value. The paperwork went pretty smoothly. The car is beautiful and had a full tank of gas, which surprised me. The people are friendly and knowledgeable. Second car purchased from this dealer. Now to see how service does!
Since 2006 this is a very Warm and friendly team, very comfortable experience. I will share my experiences with friends.
Their entire staff, especially Mario, was absolutely amazing, professional and very informative. Couldn’t ask for a better experience.
I finally trade in my 2006 toyota and find my Subaru this time. I wasn’t wait for long to get the car only a week I got my new car it was a great experience work with Yong.
Samantha is a top-notch professional. We love our new car and would highly recommend using Samantha for your Subaru needs!
I had an amazing experience at Star Subaru, thanks to the exceptional service from my sales agent, Kate Masodonio, and finance manager, Mike. From the moment I walked in, they went above and beyond to ensure I got the best deal possible. Kate was incredibly patient, knowledgeable, and attentive to my needs, making sure I was comfortable with every part of the process. Mike worked diligently to find a financing option that fit my budget, and I really appreciate how transparent and honest they both were. It’s clear they genuinely care about customer satisfaction, and I left feeling confident ...
I had an amazing experience at Star Subaru, thanks to the exceptional service from my sales agent, Kate Masodonio, and finance manager, Mike. From the moment I walked in, they went above and beyond to ensure I got the best deal possible. Kate was incredibly patient, knowledgeable, and attentive to my needs, making sure I was comfortable with every part of the process. Mike worked diligently to find a financing option that fit my budget, and I really appreciate how transparent and honest they both were. It’s clear they genuinely care about customer satisfaction, and I left feeling confident ...
The sales staff were great. The facility itself was sad and tired. The music was obnoxious and dated. But other than that, it was great.
Friendly, good service, comfortable waiting area. The agent could have been a little more energetic in letting me know that the car was ready as the message went immediately to voice mail but I was in the next room.
There is wheel locker Kit missing and Yong find one for me for free. Thank you
It was a pleasure to buy my car at Start Subaru Dealer, Yong is the best. He was a great salesman, helpful and patient very high recommend , we had a wonderful experience at Start Subaru. It worth waiting for Yong!
After purchasing a new Subaru Crosstrek 2024, I had a few questions. Taesharra assisted me with understanding how the dashboard console worked with my IPhone and Android devices. I also had a few scratches which she got someone to help me buffer it out. Outstanding services.
Michael and Jackson made the process of buying a subaru extremely easy. They were very knowledgeable, professional and patient. I recommend this dealership for all your suburu needs.
Micheal and Jackson were incredibly professional. I am one happy customer. Great service. I will recommend friends and family..
Professional, hospitable, no pressure. The whole process was well planned. No doubts in our mind about the recommendations.. Very honest that led us to buy the car we like. Gave us a great deal. Mike Decosimo and Dmitry Gounaris were just very knowledgeable and sped up the whole process. We got the car in less than 4 hours!!! Mike treated us like family.
I finish everything with Yong with in 15 mins. same day I get my car to home
Staff is very friendly and courteous. Spacious place and lot of cars to show. We were attended right away by a very soft spoken agent who gave us his full attention and was not pushy. All our questions were answered and you can feel his honesty. The restrooms were very clean. The place is comfortable. We were able to park our car right away. The process of trading in our old Subaru was easy and we were happy with the value they offered. It was an easy decision to make especially when we met Mike who facilitated everything and we ...
I had a very positive experience with Salesman Demetri Gounaris and Finance Manager, Michael DeCosimo. The service they both provided me with was extraordinary, inasmuch as the efficiency and time they spent with me. They worked very hard to keep my best interests at heart. This is my 4th Subaru Forester and I highly recommend dealing with these gentlemen.
Very thorough and professional. The salesman and manager answered all my questions and even supplied answers to matters I forgot or did not know enough to ask about
My sale rep Mr. Yong is very patient and explained details. We’re happy bought a new car in Star Subaru. Definitely recommend to my family members and friends.
I wasn’t sure if I’d find the car for me the day I went there but once I met Steve, I immediately learned about every option they had that met my preferences. He brought me through the trims and colors available. This made it easy to see which car was for me. Michael was also very nice when assisting on the different types of warranties I might need. Awesome experience! I’m glad to have joined the Subaru family with my brand new Forester.
Takexxxxa Hopkins and Mike DeCosimo were great to deal with. They were both very informative and intent on making my experience with Subaru successful and satisfying. They succeeded.
No nonsense price haggling. Just understand what u r willing to pay. Exceptional service. Highly recommend
Our sales rep listened to what we were looking for and delivered. We got a fair trade in for our old car. They also provided excellent follow up service to make sure we were comfortable with all of the features. We were given the opportunity to go back again to ask any other questions we needed to. I highly recommend them.
It is very good service and explain detail. Answer the questions professional what I asked.
Loved my experience in star Subaru northern boulevard. Steve is a great person, helped me get the best car options available for me. I have been able to get all my answers and communication was top notch. For my auto loan I got help from Michael. He will be put all his effort to make sure you get the a loan approved. Unfortunately my loan was in very high interest due to new credit score. But they all tried the level best to get me the car I wanted to
Good service attitude, detailed introduction of various models, and reasonable prices.I am very satisfied with my new car purchase this time.