Customer Testimonials

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DealerRater Feb 22, 2024

Superb ! This is the best Subaru Dealer I had ever visited. Mario Aetonu’s customer service was outstanding! Highly recommended to everyone!

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DealerRater Feb 21, 2024

Steve Sze at Star Subaru was great. We were leasing two Crosstreks and he was thorough and spent a lot of time with both of us, both explaining about the attributes of the car and then setting up the car at delivery.. He has a very pleasant manner and we plan to recommend him to our friends. We expect that he will be helpful if we have any questions or issues. My only issue was that until we met with Mike to finalize the financing, we were unaware of the Express Five program.

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DealerRater Feb 21, 2024

One nindisclosed potential expense was annoying. Otherwise all was fine. Steve was very nice and patient.

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DealerRater Feb 20, 2024

He is good sales with care and patient , he help us every single steps ! We are so happy!!! Will recommend to our friends who need buy the car .

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DealerRater Feb 20, 2024

The customer service at this dealership was very informative and helpful. I am happy with my purchase.

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Google Feb 20, 2024

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DealerRater Feb 17, 2024

Very pleased with Mike and commitments that he gave me doing the financing of the lease. Worked with him with my previous lease and he did much better with this new lease arrangement. Worked out the extra's on this new lease and much better than my last lease contract. Included in the contract was a loyalty and rescue service credits. Will probably be using him again when this lease comes due in 3 years.

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Google Feb 12, 2024

Mr. Jackson at the car dealership was incredibly knowledgeable and helpful throughout my car buying experience. He patiently answered all my questions and helped me find the perfect vehicle that suited my needs. His professionalism and friendly demeanor made the process smooth and enjoyable. I highly recommend Jackson to anyone looking to purchase a car!

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DealerRater Feb 11, 2024

We're very grateful for Jimmy's help with finding the right car for us. He was so patient and answered all of our questions. My family and I are very happy with our new Outback.

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Google Feb 11, 2024

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DealerRater Feb 8, 2024

Steve and Mike where absolutely fantastic and got us into our new Subaru Forester painlessly. I could not recommend a dealer more - fantastic service!

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Google Feb 7, 2024

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DealerRater Feb 4, 2024

Pleasure to communicate with Jimmy. He’s the best salesman which I saw. Very happy with purchase. Thank you.

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DealerRater Feb 1, 2024

Steve the sales rep was an outstanding and knowledgeable , He took his time to answer all questions professionally , He is a super star

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DealerRater Feb 1, 2024

I want to recognise our very competent salesman Alex Chan and business manager Mike Decosimo. They made our experience seamless. This is an excellent dealership to do business with. We have purchased a total of 6 vehicles over the years at Starr Subaru, and will continue to do so.

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DealerRater Jan 29, 2024

Made the process easy and stress free. Explain every step completely. Got the best deal

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Google Jan 29, 2024

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DealerRater Jan 28, 2024

Mario was knowledgeable and professional. He made the process for leasing my car painless. I leased a Crosstrek and could not be happier.

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DealerRater Jan 26, 2024

Professional ,accommodating and work with client needs. Willing to stay extended time in providing teaching and education to client of their new automobile

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DealerRater Jan 24, 2024

My experience with Alex when purchasing and leasing my vehicles was an absolute pleasure. Alex is professional, never applied any sales pressure. Answered all my questions clearly and to the point. I will tell anyone looking to purchase or lease a Subaru to go to Star Subaru and ask for Alex.

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DealerRater Jan 23, 2024

Sales reps were very knowledgeable & shared information willingly. All questions were answered & financing went smoothly.

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DealerRater Jan 21, 2024

would like to say that Samantha and mike were very helpful and informative in regards to our purchase of Crosstrek from beginning to end they kept us informed

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DealerRater Jan 20, 2024

The best car purchasing experience I have ever had! My ordered car arrived before schedule.

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DealerRater Jan 13, 2024

Very Happy with experience. Jimmy very patient and helpful. He didn’t rush the explanations and helped download app and set up on our phones

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DealerRater Jan 13, 2024

The experience was excellent. Forthright, no pressure and quite knowledgeable. Very accommodating to my needs.

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DealerRater Jan 5, 2024

JACKSON AND MIKE WERE GREAT VERY NICE AND HELPFULL THANK YOU FOR EVERYTHING SEE YAA

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DealerRater Jan 3, 2024

Jackson help me for the whole leasing process. He is a wonderful salesperson I will recommend him to my friend.

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Google Jan 3, 2024

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DealerRater Jan 1, 2024

Made process easy and stress free. Everyone friendly helpful easy to get in touch with

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DealerRater Jan 1, 2024

I did not feel pressured by Jimmy. He was very helpful and explained everything to me. I had a good experience.

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Google Jan 1, 2024

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DealerRater Dec 30, 2023

Our sales rep Demetri Gounaris was outstanding. I have bought at least a dozen cars throughout my life and Demetri was the best sales agent I ever had. He is knowledgeable, informative, and accommodating. A wealth of information in terms of the features of the car. Overall an excellent experience, would recommend the dealership and especially Demetri, the sales rep.

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DealerRater Dec 28, 2023

Safe location. Friendly, professional assistant. The associate was very helpful. I will recommend this dealer to a family member or friends

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DealerRater Dec 26, 2023

Demetri Gounaris was exceptional and the manager Phil Musmacker was candid and very helpful as well. Both of them, especially Demetri, spent time answering all my questions and discussing the purchase. This is the third Subaru we've bought from their dealership -- Star Subaru in Bayside / Queens, New York. And we will continue buying from them and recommending them to others.

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Google Dec 24, 2023

The team especially Samantha made purchasing a new automobile seemless and stress free. They were extremely efficient, and worked hard to get me my dream car within a relatively short time frame. They handled everything from the financing, car insurance and registration. The car impressed me beyond my wildest expectations. I will definitely recommend Star Subaru.

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DealerRater Dec 20, 2023

Just picked up my new Crosstrek, the whole experience was good everyone that I dealt with was great.

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DealerRater Dec 20, 2023

Great experience! Thank you Jimmy for being so patient and helpful to us. Really happy with the purchase. Stress free and easy.

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DealerRater Dec 15, 2023

Clear let me know what I need And good suggestions for me So I joined Subaru Big Family

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DealerRater Dec 15, 2023

Steve Sze was fantastic- highly recommend him! He took his time to really listen to what I wanted and spent a lot of time with me helping understand and choose the right car me.

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DealerRater Dec 13, 2023

I love this location the place is clean, friendly and very comfortable where the sales people are not rushing you to buy. Steve is a wonderful people we have been coming here for 6+ years and he has always made it a wonderful experience. We will be returning for more vehicles for the remainder family members and look forward to seeing Steve again. All of our services get done at Star Subaru

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DealerRater Dec 13, 2023

Leasing 2024 Forester was a smooth experience. Demetri Gounaris was very knowledgeable and helpful. Clean environment.

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DealerRater Dec 12, 2023

His service was very nice and professional. He explained many functions of new car before hand me the key. Thank you!

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Google Dec 10, 2023

was easy

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Google Dec 10, 2023

kind, love, care & profession

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DealerRater Dec 9, 2023

Excellent service. Nice salesperson-Jackson. I will recommend my friend to this dealer. Thank you Star Subaru!

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DealerRater Dec 8, 2023

Excellent service Jackson had very professional customer service and explained all the dealers of the vehicle in depth. Thank you very much!

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Google Dec 5, 2023

Service department his name is James. His Service with customers is great!! Thanks

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DealerRater Dec 5, 2023

Alex Chan is the real deal -- the salesman's salesman! His personal qualities alone...Patience ! (he never tired showing & offering for us to test drive several models)...Product Knowledge (he could point out differences, minor & major, between year models, and makes, and how they could impact your future driving experience, whether you're a laid back recently retired person, or some hotshot wannabe race car driver...Respectful! (you would not detect a condescending attitude from him, nor pick-up any sort of attitude, even if you're repeatedly stressing your own point of view which may not totally ...

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DealerRater Dec 1, 2023

Excellent service Alex very professional customer service very good and I recommend to others thank you alex

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DealerRater Dec 1, 2023

Excellent service as usual this is my 4th suburu .Steve sze took excellent care of me as he did 3 years ago!!

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DealerRater Nov 29, 2023

This is my third Forrester with source, Subaru, and my second one with Mario. Since I keep going back, it’s pretty clear that I get outstanding service from the dealership. They are kind friendly and highly professional. Mario takes time to listen to my concerns and does his utmost to meet my needs so that I can stay with the car that I love Kudos also go to Mike the manager and Phil, who complete the personal touch that star Subaru has to offer

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Google Nov 28, 2023

Jackson was amazing explained everything in great detail.

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DealerRater Nov 27, 2023

I am happy with the service I received from Star Subaru. I have acquired 6 vehicles from them so far. Great service and quality of car, JW

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DealerRater Nov 22, 2023

Samantha was great in providing us the best service at Star Subaru. She took the time to explain all the features offered by the car models we were interested on and arranged tests driving for those cars. She helped us to make an informed decision about our lease choice. We really appreciate the time and support provided to us. Thanks so much, Samantha, for your outstanding service!

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DealerRater Nov 22, 2023

I was very satisfied with the Bayside dealership where I bought my new 2024 Subaru Forester. It was a pleasure dealing with Demetri Gounaris.

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DealerRater Nov 20, 2023

Excellent exceptional service. Totally satisfied. Michael and Jimmy explained everything to me about my new car. So professional. Would highly recommend this dealership and I love my new Subaru Forrester! Extremely happy. Thank you.

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Google Nov 14, 2023

Jimmy helped me to buy my first own car in the USA. He is very professional and kind. I recommend to see him if you want to by car in Subaru!!

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Google Nov 10, 2023

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DealerRater Nov 7, 2023

Personable, empathetic, funny, understanding, & intelligent. Sam was able to accommodate all of my family’s needs & more. Being able to find the right vehicle to fit my family of 4 & 2 huskies has been tough until we went to Star Subaru of Bayside. Sam was able to accurately identify the best sizing, spacing, & most importantly; pricing possible for me & my family. Instantly I felt a connection with the Forester Wilderness & the staff of Subaru. I loved the look, the spacing, & the offer. I also saw how Sam & everyone else part of the staff freely ...

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DealerRater Nov 7, 2023

I purchased my Subaru Forester from your Bayside dealership in 2020. They were extremely helpful, including offering me a free oil change for the life of my car. The Service Department has been servicing my car since then. The staff there are also great. So far the only expense I've had in when I have to get the yearly inspection. Other than that, all the services have been free.

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DealerRater Nov 6, 2023

I was very pleased with the service all around. The dealership was extremely helpful with switching my lease from one car to another. The sales people were amazing and awesome

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DealerRater Nov 5, 2023

Samantha and Lori were responsive to my needs. They worked with what I wanted and within the price range I was looking for.

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DealerRater Nov 2, 2023

Very helpful, attended to all my needs, I would always recommend them to my clients and family as well as my friends

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DealerRater Nov 1, 2023

Everyone is extremely helpful and you feel well taken care of. Staff is attentive and deealership is organized.

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Google Oct 31, 2023

Great car service. Highly recommend it.

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DealerRater Oct 30, 2023

Demetri Gounaris was wonderful to work with. Very knowledgeable and caring. Made us feel comfortable with our decision. Mike DeCosimo was absolutely the best in setting us up with finance and Subaru offers. Overall a great ecprience.

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DealerRater Oct 25, 2023

Dear sir/lady: I purchased a Subaru Forester from your store and had a very good experience.Thank you for your help! Jingzhong Cui

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DealerRater Oct 24, 2023

We just purchased a 2024 Subaru Forester, the sales team are always attentive and knowledgeable. We always receive outstanding service that it is unparalleled to other dealers. That’s why we return to the Star Dealership every time we have bought a car.

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DealerRater Oct 24, 2023

very good good salesmen …………. sks d s s s s s s ss ss s s

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DealerRater Oct 24, 2023

Knowledgeable and friendly~ the great team that helped me were Michael DeCosimo and Michael Adu

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DealerRater Oct 20, 2023

I was able to pick up the car on same day, and I was getting really good price for the car. I will strongly recommend Jimmy Zeng. Great service.

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DealerRater Oct 18, 2023

The sale person Jimmy Zheng was very helpful and courteous from shopping to delivering my new car process was a smooth happy experience

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DealerRater Oct 18, 2023

Everyone is very friendly and quickly resolves any obstacles that may arise throughout the process.

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Google Oct 17, 2023

I went to star subaru at northern Blvd in queens, NY. After finding out that my 2013, impreza engine was done. The service department told me to go to dealership and see what they can do. So I did and the salesman Mario, helped me get in a new subaru crosstrek within a month. They got me the financing, with bumper to bumper coverage for 8 years and the price was in my budget.I was a little late to get a new car that day because someone brought the last one and I had to wait for new shipment. Everything was ...

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DealerRater Oct 15, 2023

I just picked up my newly leased car on Friday the 13th. It was a lucky and happy day for me in many respects. I worked with Jimmy Zeng and Michael Decosimo. I’ve never leased a car before and they helped me through all the steps. They were patient, knowledgeable and made me feel at ease. I would highly recommend this dealership. Everyone was friendly and helpful. Jimmy pointed out all my new car specs. Michael threw in a lot of freebies. I’m happy!

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DealerRater Oct 15, 2023

Sales Rep Demetri is knowledgeable and helpful. He refrains from being pushy to make a sale and that works much better. Manager Mike also takes his job to the next level. Likable guy.

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DealerRater Oct 15, 2023

Mario was a very professional and knowledgeable salesperson. He answered all my questions. Will recommend Mario to friends.

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DealerRater Oct 9, 2023

I have leased my last 3 cars from this dealership and I have worked with Mario who is great!

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Google Oct 8, 2023

What a experience. The highest profesionalsim and consultive atmoshphere at Sabaru. My wife and I (Eli) needed to trade up our Jeep for a new car. We met with Samantha and she was incredible. We needed about a month to figure things out because my daughter was interested in a car as well. She listen to all of concerns and what we wanted. She went beyond and above to address everything. Also her manager was incredible and straight forward. Such honesty and integrity they have and I can see with the whole Sabaru family. We are very happy. Tripple AAA ...

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Google Oct 5, 2023

Jimmy is very friendly and answered all my questions. I don't trust "car salesperson" but I can relate to Jimmy like a long time friend. Signed the deal the same day. Star prepared and cleaned the car spotless before delivery and I am 100% satisfied with the product and their services.

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Google Oct 5, 2023

Thank you Jackson for your help with my dad's Crosstrek. My dad is happy, that is all that matters. The whole process was painless. Will recommend Jackson to friends and families.

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DealerRater Oct 2, 2023

I am very happy that Alex was able to get me a deal. He is professionally knowledgeable with his work helping customer. God bless him.

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DealerRater Oct 2, 2023

Jimmy and Steve are two incredible dealers for guiding you through the whole process of auto purchasing. Due to the weather conditions, I was lucky enough to get help from the two men. It was amazing. Thank you for the help.

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DealerRater Sep 30, 2023

Salesperson was friendly efficient and helpful. Once at was delivered he was very thorough explaining how the car worked.

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DealerRater Sep 26, 2023

Samantha has been helpful to assist to expedite signing lease for new Subaru to avoid extension of the lease for the previous vehicle.

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DealerRater Sep 24, 2023

Great Experience. Cannot say enough about the service, attention and professional care given to my wife and myself during our car buying process. We explored and visited several different dealers ranging from Honda to Hundai and decided to go with Star Subaru because of Alex.

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DealerRater Sep 23, 2023

Fantastic salesman and was an excellent experience purchasing a new car. Thank you for your help.

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DealerRater Sep 18, 2023

The service was excellent and the dealership provided good post sales warranty and servicing such as oil changes.

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DealerRater Sep 16, 2023

Mario is very knowledgeable and passionate about cars. He answered all of my questions and made me feel comfortable in making my decision in joining the subaru team.

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DealerRater Sep 16, 2023

The sales team are knowledgeable honest and people first. I love my leases Subaru and will only consider Star Subaru for all my future car lease or own option.

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Google Sep 15, 2023

If you’re looking to buy or lease a new Subaru I highly recommend Star Subaru. Their staff is heads and shoulder above the rest. Samantha in sales was very accommodating and a pleasure to work with.

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DealerRater Sep 15, 2023

If you’re looking to buy or lease a new Subaru I highly recommend Star Subaru. Their staff is heads and shoulder above the rest. Samantha in sale was very accommodating and a pleasure to work with.

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DealerRater Sep 14, 2023

Very professional and excellent customer engagement from the moment I walked into the dealership. Steve Sze was the closest to the entrance, very warm welcome. I was at my end of lease, Steve took his time to hear what I wanted and what I had in mind. After I decide to move forward with the sale, it was smooth sailing from start to finish. Steve kept me updated often on the status of my delivery and when my car arrived, went into the dealership to sign off, Steve gave me a thorough walkthrough of the new vehicle and that's ...

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DealerRater Sep 14, 2023

Very professional and excellent customer engagement from the moment I walked into the dealership. Steve Sze was the closest to the entrance, very warm welcome. I was at my end of lease, Steve took his time to hear what I wanted and what I had in mind. After I decide to move forward with the sale, it was smooth sailing from start to finish. Steve kept me updated often on the status of my delivery and when my car arrived, went into the dealership to sign off, Steve gave me a thorough walkthrough of the new vehicle and that's ...

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DealerRater Sep 11, 2023

Friendly Salesman , good customer engagement, good management, great cars, very satisfied with the final product.

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DealerRater Sep 7, 2023

Were profesional and took good care of me to make sure I know what a good car I'm getting

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DealerRater Sep 6, 2023

Mikey was great, he answered all our questions and knows his customers. Gave us options and was able to work within our budget. Excellent service and very professional. My wife and I are now proud owners of a Subaru Crosstrek.

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DealerRater Sep 3, 2023

Very helpful and experienced sales staff. They will take the time to listen and help you with your choice. Straight forward honest dealing. Nice reception and accomodations. Great service.

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DealerRater Aug 31, 2023

The staff is always professional, knowledgeable, and kind. We will be returning again after our lease is up. Michael Adu and Michael Decosimo made our experience of leasing another car go as smoothly as possible.

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DealerRater Aug 31, 2023

Jackson and Mike was a pleasure to work with, looking forward on enjoying the new purchase

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