Customer Testimonials
Jackson Yuen was my salesman who help me go through the whole purchasing process & show me everything on the delivery date. Thank you for your service!!
Here's the updated version: I recently leased a 2026 Crosstrek from Star Subaru, working with Meeza O'Dair, and the experience was seamless from start to finish. Meeza communicated clearly at every step, made the process transparent with no surprises, and made the whole thing smooth and easy. If you're in the New York area and shopping for a Subaru, I highly recommend Star Subaru, and ask for Meeza specifically!
Excellent customer service. Employees try their best to make you feel comfortable when choosing your vehicle
Doing this review on behalf of my parents since they are not tech savy… they had an exceptional experience renewing their lease. They specifically dealt with Tae. I was on vacation when they sent me pictures they got a new car completely on their own without mine or my brothers help. So thank you guys as well! They are very happy! From the Guzmans!
I had such a wonderful experience at Star Subaru! Kate Macedonia was so kind, patient, and helpful from the very beginning. She took her time helping me compare different options and never made me feel rushed or pressured. She really listened to what I wanted and helped me find the car that was right for me.
The finance department was also very friendly and efficient. Everything was explained clearly, and the whole process went much more smoothly than I expected. I only visited twice, and on my second visit I was able to drive home in the car I really ... Read More Google - Sep 19, 2026
We had a great experience purchasing our car from Star Subaru in Queens. Tae was wonderful to work with—helpful, knowledgeable, and never pushy. Mike, the manager, was also terrific and helped make the entire process easy and straightforward. They worked with us to get the best deal possible, answered all of our questions, and made the whole experience much less stressful than car buying can sometimes be. We’re very happy with our new car and with the service we received. Highly recommend Star Subaru, Tae, and Mike!
We recently purchased a new Subaru Forester from Star Subaru and had a great experience working with Meeza. She was responsive, courteous, and took the time to answer every question we had without any pressure. We couldn’t be happier with the purchase and highly recommend working with her!
When my old car broke down, I was so stressed and lost. I was already navigating a new job, and now, I had to navigate purchasing a new car for the very first time in my life. However, Meeza at Star Subaru patiently helped me through this process. She understood that my brain was fried and that I just wanted to get a long-lasting car with no pain. In the end, I got the car I wanted for a very good deal! Thank you Meeza 🥹
I purchased a Subaru Impreza RS from Demitri . The team was amazing and super helpful. Mike the finance Manager was excellent in assisting us with the best rates . I would definitely recommend Star Subaru to anyone who is looking for a Subaru
very easy and straightforward process - dealer was flexible on pickup riming which helped us greatly
Working with Kate was an absolute pleasure. She was extremely helpful, thorough, and always responsive. Throughout the entire process, from test driving to leaving the lot with my now new Subaru, I never had to worry. Her dedication and guidance made everything smooth and stress-free. Couldn’t recommend her and Star Subaru more!
Working with Kate was an absolute pleasure. She was extremely helpful, thorough, and always responsive. Throughout the entire process, from test driving to leaving the lot with my now new Subaru, I never had to worry. Her dedication and guidance made everything smooth and stress-free. Couldn’t recommend her and Star Subaru more!
Not only did my 2019 legacy get the care it needed, but the entire staff, including the manager, were helpful and caring! Thanks to all of you!
I’m really happy with my experience at Star Subaru, especially working with Meeza. She was friendly, patient, and genuinely helpful throughout the whole process. I never felt pressured, and she made everything feel easy and comfortable. Mike in Finance was also great and made the paperwork quick and painless. Both of them made me feel like I was dealing with people who actually cared about my experience. I’m very happy with my new Crosstrek and would absolutely recommend Meeza and Mike to anyone!
Meeza was a wonderful and helpful Sales Associate and Michael was a great finance manager.
Daniel Kim is my sales rep. He is very eager to help me in answering all my questions before, during and after I made a purchase. He comes to you more like a friend than of a salesperson.
Jackson Yuen is very knowledgeable, we are very happy and satisfied with his service. This is 2nd car we bought from him.
Great experience with the entire team at Star Subaru. Really enjoyed working with Tom!
Meeza was very professional, knowledgeable and courteous, and made my purchase easy and hassle-free.
I purchased a new Subaru trail seeker from Star Subaru Bayside the stuff is really good people I like Daniel very much he helped me out through whole process to purchase my car and explain every future of the my new Subaru and take care of my old lease return car Thank you Daniel…
We had a very pleasant experience purchasing our new car at Star Subaru! Our sales representative Daniel Kim was very friendly , patient and provided excellent service. Also Michael DeCosimo was also very professional, clearly explained everything and pressure-free! The overall experience was quick, efficient and very smooth! Thank you, Star Subaru!
We had a very pleasant experience purchasing our new car at Star Subaru! Our sales representative Daniel Kim was very friendly, patient and provided excellent service. Also Michael DeCosimo was very professional, clearly explained everything and pressure-free! The overall experience was quick, efficient and very smooth! Thank you, Star Subaru! We will be back!
(Translated by Google) Thanks to Mr. Daniel's great help, I was able to buy a car. Thank you. (Original) 다니엘선생님이 많이 도와주셔서 잘 차를 살수있습니다.. 감사합니다
I just purchased. A Subaru Crosstek sport hybrid and the experience with Meeza and Michael was exceptional. They take the time to explain all the details and questions you have. They are very professional and family oriented.They make you feel comfortable . They are a great asset to Star Subaru . I would recommend Mezza And Michael to my friends and family.
Kate M is a fantastic salesperson. She is knowledgeable, easy to work with, and she makes herself available to her customers.
My salesman Jackson Yuen was very patient and helpful for my new vehicle delivery.I defintly refer him to my friends and family
Very good experience. Professional. Pleased with the outcome. Worked with Meeza O’Dair, she was excellent. Highly recommend both her and the dealership.
. Such an Amazing staff., Meeza is the best and most helpful Salesperson I ever came across.
(Translated by Google) Jackson is very patient and professional, highly recommended! (Original) jackson 非常有耐心专业 值得推荐！
Jackson and Mike were knowledgeable, helpful, patient, and kind. I will definitely lease from them again! I will also recommend Star Subaru to anyone looking for a car! Thank you Jackson and Mike!
Amazing customer service by Kate Macedonio.
Jackson was very friendly, helpful, and easy to work with throughout the whole process. He answered all my questions and made everything feel smooth and stress-free. I really appreciated his patience and great service!
Great experience, Daniel and Michael very helpful thru out the whole process. Thank you! And I was referred by a friend whom also purchased at Subaru.
The rep I dealt with was Daniel Kim. He was patient, friendly, professional! He kept us up to date and inform on the status and rush through the process as if this is his own matter. I really appreciate his service!
Meeza is a wonderful salesperson. She's knowledgeable about the cars she sells and she has a wonderful engaging personality. I will gladly recommend her to anyone looking to buy a Subaru. I was also pleased with the dealership bathroom and the festive balloons.
Excellent Car Sales Service I had a wonderful experience working with Meeza ODair. Her service was outstanding from beginning to end. She was professional, patient, helpful, and truly went above and beyond to make sure I was satisfied. I really appreciated her attention to detail and the way she made the entire car-buying process smooth and stress-free. I am very happy with her service and would definitely recommend Meeza to anyone looking for a trustworthy and professional car salesperson. Thank you, Meeza, for your excellent service!
Exceptional Service from Meeza ODair
I had an absolutely wonderful experience working with Meeza. Her service was exceptional from start to finish, and I couldn’t be more satisfied. She was extremely professional, attentive, patient, and genuinely caring throughout the entire process.
Meeza went above and beyond to make sure all my questions were answered and that I felt comfortable and confident with my purchase. She never made me feel pressured and always took the time to understand what I needed. Her kindness, professionalism, and dedication truly made the entire car-buying experience smooth, easy, and enjoyable.
I am extremely grateful ... Read More DealerRater - Aug 19, 2026
This is the 3rd time I’ve come back to this dealership for a car and every experience has been seamless from start to finish. This time, I had the pleasure of working with consultant Kate Macedonio and Manager Michael Decosimo, who has always been incredibly helpful every time I’ve come in. Their professionalism, patience, and great customer service are exactly why I continue to come back. Highly recommend this dealership and the amazing team.
Last week we bought a Crosstrek at Star Subaru and were overwhelmed by the ease and genuine concern of the whole team to make sure we left with the perfect car for us, without hassle, pressure or runaround tactics.
The highlight of the whole process was working with Meeza O'Dair, she went above and beyond to make sure we felt clear and secure about what we were buying, explaining everything thoroughly and repeatedly checking in with us. Meeza was knowledgeable, patient, and transparent throughout the entire process-never pushy and genuinely helpful. We were delighted with our stress-free car buying ... Read More DealerRater - Aug 8, 2026
I love the car and the agent was good at explaining every thing about it
Times have changed when working with a dealership. In the past, the whole experience was a drudgery from the salesperson to the manager and then the finance officer. Now, my experience at Star, there was dialog, explanation of terms and a willingness to negotiate. It was a pleasurable experience and not a drudgery!! Thank Meeza and Mike for that.
Great, honest and respectful Sales staff
Demetrios is an amazing salesman. I felt very comfortable with the sales process and his professionalism. The only thing I did not like was the dealer policy of charging a 3% service fee for all credit card transactions.
" Me and my wife Ljiljana Markovic have a great experience leasing Subaru Forester from Kate Macedonio. She was completely profesional, transparent, and focused on finding rigt vehicle for our needs rather than just making a quick sale. The entire proces was srtaightforward and stress free. I highly recommend asking for her if you visit Star Subaru ! "
I have nothing but good things to say about this dealership I purchased my Outback 2 years ago and the service has been outstanding. The service reps are very professional and knowledgeable.
Kate at Star Subaru was great. She was patient and informative without being pushy. She helped me get the exact car I wanted and followed up a week later to see how everything was going for me and the new car. I would definitely recommend looking for her when you go in. Mike the finance guy was also very informative without being pushy. As a female going in alone I did not feel like they were trying to take advantage of me. Definitely a great experience.
This new outback is awesome! Working with Kate was great. I’d highly recommend going to see her for your next purchase. She really knows her stuff.
The experience at Stat Subaru has been consistently good over the years. This is our 3rd vehicle from them. In this go around, we got to work with Kate, who was excellent! She was persistent in following up on my soon-to-expire lease, precise about the details of my current lease, and punctual about our appointments. During the test drive, she made sure to address each of the functionality concerns we raised about our previous vehicle. Kate really helped narrow down the options based on what we told her were our requirements and preferences. She and her manager worked hard to ... Read More Google - Jul 30, 2026
I received excellent sales service from Meeza O’Dair and the other staff members at Star Subaru.
Jackson Yuen was very helpful to call GEICO for me and go through everything with me during my delivery. Highly recommend him to all my friends!
Jackson Yuen was very patient and go through everything very detail with me durimg the delivery. I am highly recommend him to my friends and family.
Great service
Jackson Yuen is exceptional and highly professional. He thoroughly explains every detail and takes the time to carefully walk us through the entire process.
Amazing service, very quick and efficient if you go to Star Subaru ask for Meeza
Great deal and friendly negotiation. Mike D and danny were very helpful and restored my commitment to Subaru customer satisfaction.
I had another outstanding experience with Star Subaru which is why I keep coming back. The leasing process was once again smooth, straightforward, and stress-free. Tae Hopkins was professional, friendly, and took the time to answer all of my questions without any pressure.
Tae worked hard to make sure I got a great lease that fit my needs and made the whole experience enjoyable from start to finish. I truly appreciate Tae’s honesty, excellent customer service, and attention to details. And to the covering manager Anthony for trully show how they appreciate return customers like me.
I highly recommend ... Read More Google - Jul 13, 2026
Meeza was amazing! She helped us get a great deal that worked for us and our budget! We got the new Uncharted electric vehicle and were a bit apprehensive about making the switch from gas to electric but IT’S THE BEST DECISION WE EVER MADE!!! THANK YOU MEEZA FOR MAKING EVERYTHING SO SIMPLE AND TAILORED TO OUR NEEDS!! <3
I had a fantastic experience buying my car ascent. Jackson was incredibly helpful, patient, and didn't pressure me at all
Great and friendly sales, no sales pressure in vehicle selection. The show room have much room for improvements.
My salesman Jackson Yuen was very good & nice who help me go through the whole buying procedure. He show me my vehicle inside out in detail. Thank you for his excellent service!
I have been in contact with a few Subaru dealers. I was not impressed with mostly everyone of them except Star Subaru. The STAR at Star Subaru is Tae. I have purchased many cars throughout my lifetime. Never have I met such an upbeat pleasant , , kind person like Tae. She truly gets a kick out of helping people and making their purchase enjoyable. I enjoyed the entire selling process. Straight forward about all the details in my purchase.She truly is a special person. I plan on referring all my friends and business partners to her.She truly is the ... Read More Google - Jun 28, 2026
Worked with Tae to buy my first Subaru. Even as a manager she made the process very easy and we were able to get a great deal.
Kate was amazing! So professional, patient and knowledgable. She walked me thru all the features while in the car. Had a test drive on an onsite model and again on the actual car I purchased. Mike, her manager walked me thru the advantages of the extended warranty which I purchased additionally.
Everyone at this dealership was incredibly respectful and accommodating to my specific situation. They helped me get a vehicle that was affordable and exactly what I needed.
Meeza O’Dair was knowledgeable, competent, transparent, and absolutely professional. She made buying our 2026 Forrester Hybrid a pleasure. 10/10!!!
Great experience! Everyone was helpful and friendly! would definitely recommend and use again. Tom was great!
Meeza is such a wonderful person who helped us walk through every details of Croostrek Wilderness Subaru ! We loved her personality, she is well informed regarding any cars and also, she A Great Person to work with — if you ever want to buy a new car, i recommend Meeza. We love our new car! Thank you very much for all your help, Meeza! 🙏🏻
My salesperson Jackson Yuen was very patient and helpful for the whole buying processing. I will highly recommend to my family & all my friends!
10/10 service too well I felt at home, not like they wanted to sell me everything, good.
Great staff Meeza was excellent in explaining the vehicle features and patient answering my questions. Had a comfortable chat.
I had a great experience buying my Subaru Outback from Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything smooth and stress-free. I never felt pressured and appreciated her honesty and patience. Thanks to Meeza, I drove away confident in my purchase. I highly recommend her at Star Subaru. Five stars!
I had a great experience buying my Subaru Outback from Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything smooth and stress-free. I never felt pressured and appreciated her honesty and patience. Thanks to Meeza, I drove away confident in my purchase. I highly recommend her at Star Subaru. Five stars!
Great experience Meeza . She was helpful, sweet and called to make sure all was well and explained the car patiently. I felt confused with Michael selling me 5 express plan and did not realize the price and what exactly I was paying for it and the extras. it. I didn't want these extras if I knew I was paying extra for them. Nice they offered a tutorial of the car. I will be going back for that.
Thank you Meeza for making my dream come true to drive a Subaru! This is my 1st car here in the US and I am glad that you helped me do the process smoothly! You did great!
Be patient very detailed! Friendly service! Sales consultant did amazing work best meets my needs
My salesman Jackson Yuen excellent service. Very patient ! Great service!I will definitely recommend to my family and friends!
Meeza was awesome. We worked out a deal that we all agreed too and the process was seamless.
We had a nice salesperson provide us info on the Subaru Ascent. Its a beautiful car and the purr of the engine brings back memories. The salesperson was kind and helpful in our search. I would come back again. Unfortunately, we decided on purchasing a hybrid SUV which Subaru does not yet have.
I recently purchased a vehicle from Star Subaru and had a very positive experience from start to finish. The sales Meeza was professional, patient, and transparent throughout the entire process. They took the time to answer all my questions without any pressure and made everything smooth and straightforward. The dealership was well organized, communication was clear, and the delivery process was efficient. I especially appreciated how respectful and accommodating everyone was during the transaction. Overall, a great experience and I would definitely recommend Star Subaru to anyone looking for a new or pre-owned vehicle.
I recently purchased a vehicle from Star Subaru and had a very positive experience from start to finish. The sales Meeza was professional, patient, and transparent throughout the entire process. They took the time to answer all my questions without any pressure and made everything smooth and straightforward. The dealership was well organized, communication was clear, and the delivery process was efficient. I especially appreciated how respectful and accommodating everyone was during the transaction. Overall, a great experience and I would definitely recommend Star Subaru to anyone looking for a new or pre-owned vehicle.
From start to finish, Kate and Mike helped me through the process of deciding the best fit for our family.
Demetri and Mike did a great job helping us buy a new Subaru hybrid. A good place to buy a great car
Jackson was great! He took his time and explained everything start to finish and answered any questions I had. He made the process smooth and easy. Definitely would recommend.
My salesman was very knowledgeable and professional. He doesn’t sell you the extra stuff that you don’t need. His service was top notch. Thank you Jackson!!
I had an excellent experience with Jackson Yuen at Subaru Service. He was professional, knowledgeable, and kept me informed throughout the entire process. Jackson made everything smooth and stress-free, taking the time to explain the work being done and ensuring my car was taken care of properly. It’s rare to find someone who genuinely cares about customer service, and Jackson definitely went above and beyond. Highly recommend working with him if you want honest, reliable, and efficient service!
Meeza was very knowledgeable and a delight to work with. She really knew the different models and was able to help us make a decision.
Very helpful and gave us a great deal. Made sure we knew all the features
Tae and Mike were great in completing the sale and following up on my requests.
I think a lot of people come into dealerships already expecting a negative experience, but in my opinion, your experience often reflects the mindset YOU come in with. I came in with an open mind and treated everything fairly, and in return I had a really positive experience. Every dealership is different, and I can only speak on mine 🙂 but I worked with Tae and had a great experience from start to finish. Even though the dealership was very busy, everything was handled efficiently and I was made comfortable throughout the process. I was in and out in under 2 hours ... Read More Google - May 1, 2026
I recently bought a used 2023 Subaru Crosstrek at Star Subaru. The car is great, I got a fantastic deal, and the entire team was incredibly friendly and helpful throughout the entire process. I worked with Tae, who was super professional and knowledgeable. I visited a few other dealerships during this process and the experience at Star was 1,000% better, highly recommended.
Today I traded the highways for the Queens streets, and let me tell you—Star Subaru in Bayside has vibes that are totally out of this galaxy! 🌌✨ From the showroom shine to the stellar staff, the energy here is 100% certified fresh. This Faulkner DX Driver gives it two thumbs up and a five-star rev!
Excellent service.. Very helpful in explaining the cars many features. Would recommended this dealer. Again the staff was excellent.
Jackson Yuen is the best sales person I ever met. Greatest experience and excellent service highly recommended to my my friend.
Our total buying experience was excellent. Our sales consultant Meeza O’Dair was the best. She made the whole process so easy. Her knowledge and patience was extraordinary. She answered all our questions and made sure we were comfortable leaving with our new car. She will always be our goto person when we need another car. I will recommend Star and Meeza to all our friends. Thank you Meeza.
I just purchased a new car from Meeza, who is extremely helpful & knowledgeable. She goes above and beyond to help me out. Great experience at star subaru.
Salesperson Kate and manager Mike presented a low stress experience. Professional, courteous,knowledgeable. I would certainly recommend them