Customer Testimonials
nice jobļ¼good serviceļ¼i will let my friend knowļ¼come to purchase vehicleļ¼thank you very much
Having Steve as my salesman was such a delight and really calmed my nerves. He was efficient, kind and on top of things every step of the way. Buying a car is a large purchase with a lot of steps along the way. Steve was great at explaining everything in layman terms and made the process so easy! He is definitely looking out for his customers!
Wonderful experience with Samantha. I have purchased a few cars with her. She explains and takes care of everything. I recommend and will be back again. Thanks
Steve Sze was absolutely wonderful at Star Subaru. Professional yet down to earth. Knowledgeable yet witty. We had a great experience at the dealership thanks to him and are loving the new car. Steve also took the time to explain all the tech our legacy has and helped us download and use the app. We will definitely be back for the next car! Treat Steve well because he is a true asset to your company.
Our sales rep is excellent and very patient and caring . From the moment we met he showed genuine caring .
YONG is the best in here!! highly recommend!!! He is very professional and patient. trust me, you are worth waiting for him.
The dealer was very helpful and information. He was patient and answered all my questions and made the buying process as easy as it could possibly be
Great customer service by Sales rep Mr. Jackson Yuen. Very through and detailed. Great person who is willing to make sure you have everything you need.
They always go above and beyond in helping me on my next venture... Very professional and accomodating and i know I will be back for my next Subaru...
It was the first experience with Subaru and service was excellent and my advisor has a great understanding of my concerns Recommend this dealership
Quick and easy process for when I was leasing my Subaru. Everything was explained well.
Very pleasant experience, from the very beginning when I first stepped in the door to the end when I drove off the lot w/the car of my dreams. At the beginning representative Steve took care of me. I told him the car I was looking for and been searching for, he was able to find in a more than reasonable amount of time. There was no pressure and he helped me stay within my budget. I'm very grateful for this dealership. From the reception to the managers, everything went smoothly, accommodating and wonderfully. I'm am extremely grateful ...
Excellent service, thoroughly explained the car features, my highest recommendation to use this dealership. Everything done right.
All of the staff were very accommodating and worked to make my purchase a pleasure.
I found this dealership to be professional and accommodating. I look forward to working with them in the next few years.
All went well no problems at all. Enjoyed working with them. Good dealer and people
Alex was awesome. He let us take our time and check out a variety of cars on the lot until we found the right one for my son and he worked with us to make a fair deal.
Sam, Mike, and Tae were fantastic. They helped me to work within my budget and find something for me that I am very happy driving today.
Yong, Mike and Zack were very helpful, attentive and accommodating with all our questions, discuss all possible car options, price was very reasonable and happy all around environment.
Mike and Dmetri were amazing thank you for making this a fast and easy experience
This Star Subaru on Northern Blvd is the BEST dealership to work with. The salesman Demetri Gounaris is the most knowledgeable dealer. He was thorough, helpful and gave me all the information and advice I needed in a timely manner. He is amazing!! Michael Decosimo is an outstanding Financial Manager. He explained and went over every step of the financial process. He has a lot of knowledge and patience. These two above named gentleman went above and beyond to help with my purchase. I highly recommend purchasing a Subaru from this dealership and especially Demetri and Michael. I will definitely ...
Yong was superb! He listened but did not push us. He was professional and courteous.
Everyone is very knowledgeable about the product, Im very happy with Jackson and Mike the finance manger, and thank them for their help
Staffs are very friendly, very helpful, very knowledgeable. Very happy purchased with Star Subaru. Many thanks to Steve and Mike for their quick, efficient service to make me and my family happy!!!
Happy with the service . Great discount. Donāt plan on using anyone else. I would consider my next purchase with star Subaru.
The dealership was very well put together and welcoming, they helped pick out a color and vehicle for me and got me in a car the same day. Alex Chen was an amazing help to me
They were very friendly, quick. I expected a lot of sales pitch but he know what I was looking for and found it quick.
Our car dealer was very helpful and went through everything with us in detail. Would recommend!
I bought my previous cars from friends and acquaintances. First time purchasing from a dealership. Made my appointment online and Lori contacted me to tell me that the cars I would view were available and confirmed my appointment time. Alexander was the person I worked with from test drive to trade in to final sale and signing off on the sale a getting the keys to my car. Alex was upfront/transparent with everything, from the differences of the cars I was looking at to explaining the different warranties if I wanted/needed/required one. After deciding on what car ...
Best car purchasing experience Iāve ever had. Everyone I spoke to was kind and willing to help. Steve especially made the process super simple. Mike was also very straight forward and helpful with his recommendations. Would definitely recommend this dealership to anyone looking to buy/lease a car without all the stress and hassles.
Great service, pretty quick turnaround. Happy with all. I will be back for the next service.
Lori was prompt in getting back regarding inquiries, and followed up with text/phone call. Mike was informative about the financing offers and the Added Security. Steve was very helpful in explaining the different aspects of the car. He made the experience comfortable. Thank you, Star Subaru!
Great service and friendly sales team , Ill come back ti it, comfortable service and fast
He is great human been easy to go through the process of leasing and very friendly
It was a wonderful experience, this is the second car my family has gotten from here
I couldnāt be happier with my experience at Star Subaru. The entire team was knowledgeable, patient, and transparent throughout the process. I drove away with the car I wanted at a price I could afford. 5 Stars!!!
Our used car purchase went smoothly. All charges and fees were disclosed up-front. There were no surprises. Alex was reachable when we had questions. When busy, he returned our calls promptly. All-in-all, it was a pleasant experience.
Steve is Salesman with a big heart ā„, helpful, friendly, family oriented, great human been, im so glad we found him
MR. Michael DECosimo was a wonderful person, he explained everything in detail, friendly and make us feel welcomed , I'll come back to him in the future definitely .
Alex was very impressive, knowledgeable and professional. I will certainly refer others to him and the dealership.
Alex, was polite, articulate, professional, knowledgeable and efficient with our time. We were able to select a car in our budget and he navigated all the paperwork efficiently.
Itās professional and efficient to handle my case also itās very clean and provide refreshments during the time to wait but it seems that Wi-Fi should be improved
The dealership was very accommodating and friendly. They followed up and answered all of my questions.
Very friendly, professional and dedicated sales people, of course theyāre there to sale cars but during negotiations never put things like ātake it or leaveā, there was always room to talk. At every step of the process we didnāt feel left out.
Got to say. Was not expecting much. But steve made my buy one of the best experiences Iāve happy and glad I had him to assistance my needs. Glad I saw a review before I met him.
Star Subaru is the best dealer we have ever dealt with. We bought our last car from them and would not have considered going anywhere else for our new vehicle. The atmosphere there is calm and low-pressure, as opposed to other dealers we have dealt with. Staff is all courteous and professional. A true pleasure to deal with and a credit to Subaru. Alex Chan is a real delight to deal with. He takes the time to understand the customer's needs, he explains things really well, and his enthusiasm for his work, his customers, and for the brand comes ...
The Outback I had been driving until now was also purchased from Star Subaru, so I had no hesitation in doing the same for the new Forester. My first salesman was Mario, but he suddenly quit and Demetri took over. He is an excellent salesman, he is putting the customer first. He explained everything very clearly and carefully. I would strongly recommend Demetri and Star Subaru to my friends.
Steve Sze is very professional and courteous. He worked with us patiently in explaining things as we went along, answered questions thoroughly, and showed us everything possible that we should know about the car before we drove it. I highly recommend him. Such a pleasure to work with and made the process easy and pleasant.
The salesman is very professional. He explains all about the car. Good experience with him.
Exceeded expectations. I got my car ready the same day but i got a loaner to run my errands while they were working on my car.
The dealership offered had wonderful service. Jackson Yuen were very thorough and detailed in their explanation of the features of the car and process of purchasing the car. They were also very kind and helpful.
Its very good car.Very good service and helpful I will introduce my friend come
Star Subaru gave us a really great deal on our purchase of the 2024 Outback Legacy and this is the second time we've purchased a new car from them.
Professional service and clean showroom. Salesman was enthusiastic, friendly and eager to assist. Vehicle purchase was smooth and easy.
Mario was a great sales person and very helpful answering all our questions during and after the buy
Samantha and Michael took the time and care to explain everything to me and answer all of my questions.
Honest... friendly.. understanding. and.courteous..everyone was great. The service manager and parts manager went out of their way to help!
The best! My first time buying a car all on my own and she was so friendly, knowledgeable and professional.
Alexander was the most professional, kind, and gifted salesman. He made us feel like family and we enjoyed our first experience with Star Subaru. Alexander is the best and we hope Subaru recognizes what a wonderful talent they have.
Samantha was exceptional in helping me make my first big purchase , financing a 2024 Subaru forester. She was patient and took her time explaining all my options. I walked out with the car I wanted! Phil was very helpful when it came to picking the warranty plan and calculating the final monthly payments
We have had the best experience Was a pleasure and blessing to meet Alexander !!! Good professional He helped us in everything and expend a lot of time with us He is very gentle and kind We are very thankful giving thank to God to bless him
Alex took the time to go over the sale, the carās features, and make sure I was comfortable with the purchase before leaving the dealership. It was the best car shopping experience I have had.
Mr. Chan was very professional. He is a man of his word and he is extremely respectful of your time.
Bought the Forester from Demetri, polite and patient guy very easy experience buying a car from him. Didn't rush us at all in the decision to get the car. Thank you so much!
Everyone was very polite and knowledgeable about the Subaru products and explained everything in detail soo there were no surprises when I purchased my new vehicle.
Star Subaru is most wonderful customer service....courtesy and professional care for customer satisfaction is second to none...Steve was cool and efficient..He did a great job explaining the new features of operation....I am happy with my purchase and look foward to continue my relations with Star Subaru
He is very good to answer all questions and help me.He is very nice salesman.
Jackson Service was best sales rep ever!! Answered all my questions and go above and beyond for his customers. Would love to work with him again.
Best sales rap Jackson provides best service, I would like to do business with him again in the future.
Jackson Yuen was helpful and was able to provide me my new car. He was able to answer all my questions.
Efficient service, timely response and after sale follow ups. My sales rep Jackson is awesome!
Jackson Yuen, always provided excellent service & very trustworthy. 10/10 recommend! Jackson assisted us and was able to show us cars per our request. Thanks to Jackson Yuen outstanding hard work and determination!
Mike,the finance manager, and Jimmy, salesman go above and beyond for their customers. Seamless sale and delivery. Will return and highly recommend. Terrific experience. Third time working with Star, Mike and Jimmy.
The salesperson, Jackson Yuen took his time explaining everything about the car. Answered all my questions.
Excellent service with very detailed, very patient explanations on functions, operations, safety to make us making decisions.
Great dealership with location, very helpful and friendly staff, wish the parking lot is bigger and the cars are more organized.
Jimmy gave me a good introduction of the SUV and explained well the purchase process.
Itās a great experience in this dealership. The agent who helped us to buy this car is very patient ,he spent all afternoon to explain all the things we concerned, and at last we determined to buy the car at this dealership. I think I will recommend to my friends.
This is my second subaru buying dealer experience and thanks to Steve I regain trust in a subaru dealer and I left with my forester satisfied. Great customer service, very upfront and I didn't feel like I was taking advantage of. I already suggested my friend to call Steve to get his.
The salesperson, Jimmy Zeng took his time explaining everything about the car. Answered all my questions.
My agent offered a lot of tips and help through the sales procedure. Very helpful.
The salesman Demetri was very nice and helpful he explain everything about the car After all this is my second car from the same salesman excellent customer service
My experience was on time and cordial. My issues were on the record and were taken care of in a reasonable amount of time.
Good and helpful service! Steve as usual was very courteous and knowledgeable! I highly recommend him and I will recommend him to my family members and friends.
I received an excellent service. Special thanks to Demetri. I will definitely recommend this dealer.
I was returning my lease because our term was over and my wife insisted that she did not want another Subaru. However Alexander was great. He said before you make the choice, let me show you something you might like and he showed me The WRX and the rest is history great job and he really cared
Excellent service that made it a pleasure to work with this dealership I have had many Suburu vehicles and always come back to Star Subaru
Very friendly service and staff Recommend to everyone Mario was very helpful to find the car I like
Everything ran smoothly. Demetri is great and helpful, and also wasn't your stereotypical cliche "car salesman" which we appreciated.
What a great experience!!!. The staff was on top of everything. Through, efficient, patient and kind.
Mario Aetonu was Outstanding . Communicated directly and sincere and kept his word throughout the whole process . I would highly recommend him to anybody .
Friendly, knowledgeable. Got us the car we wanted, for a price that was reasonable. Also willing to help, after the deal is done. Highly recommenddd!
Absolutely love my brand new car. Everyone inside the dealership helped me make a decision and show me the features of the new car. I highly recommend Star to everyone looking for a new car!
Samantha was great to work with! She's definitely not the stereotypical car salesperson, which made the experience less stressful. She was incredibly responsive to our emails and made the process seamless. Thanks Samantha!
Samantha was great! She gave us all the information we needed to make a very good decision to buy our Forester. She also stayed in contact with us to let us know when the car would be here and explained everything. She is very pleasant and professional and easy to work with. Star Subaru are very lucky to have her as a Very, Very good Salesperson!!! Thanks Samantha!!! We are very happy with our Forester. Thanks again Howie and Lori Soren
I was treated with respect from everyone at the Star Subaru Dealership. Especially, my salesman Jimmy Zeng. Jimmy, took his time to discuss all of my questions prior to me purchasing the auto and especially after.Jimmy, took his time reviewing all the features of the auto and answered all of my questions.
Good experience, nice car, good service, Good experience, nice car, good service, Good experience, nice car, good service,
Star Subaru is a convenient location. Staffs are friendly and they offer reasonable financing options. Excellent service.
Alexander Chan was most helpful in making the purchase, arranging to meet my peculiar requirements for delivery and being there for the delivery. He was always available and prompt to respond to and help with any issues.